It might take from 1 day up to sometimes 10 days depending on your post code, size of the order and other factors. Ready for Dispatch Email send at the time when products prepared for dispatch at our nursery in Surrey. Order Confirmation Email send automatically when you placed an order with us What is your delivery process? After you place an order with us, we will keep you informed about the status of your order. Sometimes we can plan courier delivery of a large item to remote location of Scotland or Islands, however it might take longer time to deliver or involve extra costs. The cost of these deliveries is usually £15 per package.Ĭourier Delivery of Larger Items Usually all larger sized items we deliver by our own delivery vehicles due to size and weight of products we deliver. Most of the orders we deliver by Mercedes Sprinter Luton VANs, however if your item is large and heavy, we use larger vehicles including 6 tonner lorry and 24 tonner HGV with a crane to deliver orders.Ĭourier Delivery of Small Items Any individual purchases of less than 20 kg in weight and less than 80 cm in height and that are suitable to be packaged in a box, can be shipped using a 48 Hour courier service such as DHL, DPD or APC or DX. How we deliver? Most of our orders we delivering by our own fleet of delivery vehicles. The website will also automatically apply discounts to orders of certain product types – giving you the best value delivery every time!

How much will my delivery cost? When you reach the Online Checkout Page, our website will automatically calculate the lowest possible delivery price based on the size, weight and quantity of your purchases as well as the location of the delivery address. How do you deliver? In order to deliver your purchases in the most cost-efficient way, we use different methods depending on the size, weight and quantity of your order, as well as the location of the delivery address. Delivery of items manufactured from European based production units and suppliers from Europe usually take between 7-20 days to arrive. You can telephone us on 0203 1375 159 or send an email to quickly can you deliver? We aim to dispatch orders within 3-5 days if the product is in stock with us in the UK.

However, if you would like to collect your purchases from us directly, please get in touch to arrange an appointment. You can telephone us on 0203 1375 159 or send an email to I collect my order? Our distribution yard located near Woking in Surrey is a wholesale warehouse and is not generally open for public visits. Please get in touch prior to placing your order so that we can quote you an accurate cost of delivery. We don’t usually ship orders to Continental Europe, however if you’d like to make a special request, we may be able to arrange it. Where do you deliver to? We can deliver to almost anywhere in the United Kingdom (including Northern Ireland) and the Republic of Ireland. Garden Timber Online is committed to making things easy – bringing beautiful timber products direct to your door whilst keeping our delivery costs to a minimum.

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